Four Seasons Hotel Riyadh Elevates Operational Excellence Through Partnership with Axonify.

by: TN Media News Riyadh, Saudi Arabia –
In a strategic move to prioritize employee performance and development, Four Seasons Hotel Riyadh has entered into a partnership with Axonify, a prominent provider of operational excellence solutions utilizing brain science and AI. The collaboration aims to deliver personalized learning experiences tailored to each team member’s knowledge level and engagement needs.

The Axonify training program, meticulously crafted by Biz Group, a leading learning and development company in the Middle East, aligns seamlessly with the hotel’s objectives. Accessible to all colleagues, the program is designed to be department-specific and engaging, encouraging participation via both mobile and desktop platforms.

Guenter Gebhard, Regional Vice President & General Manager at Four Seasons Hotel Riyadh, emphasized the hotel’s commitment to investing in the improvement of colleagues’ work experiences. He stated, “Axonify helps us deliver a more personalized, digital experience for our colleagues through purposeful, bite-sized training that enables them to learn and grow in a fun and engaging way.”

This collaboration signifies Four Seasons Hotel Riyadh’s embrace of future technology in the hospitality industry. The partnership with Axonify is viewed as a pivotal step towards maintaining a leading position in technological advancements. The integration of Axonify’s services, covering learning, communication, and operations management, is expected to contribute to operational excellence while underscoring the hotel’s dedication to innovative solutions.

Axonify’s adaptive AI, coupled with Biz Group’s 30 years of experience, delivers hyper-personalized learning experiences. Matthew Wilkins, Director of Learning Technology at Biz Group, noted, “Biz Group’s experience, combined with the power of adaptive AI from Axonify, delivers hyper-personalized learning to position the right talent in the right roles, ensuring Four Seasons continues offering an unmatched guest experience.”

As the hospitality sector in the Kingdom expands, Four Seasons Hotel Riyadh’s commitment to cultivating talent and ensuring exceptional experiences for both guests and colleagues is evident through this strategic partnership. The hotel envisions a continuous elevation of processes and practices, reinforcing its reputation for providing a consistently exceptional guest experience.


TN Media News